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Instruction on Your Right of Revocation
You are entitled to revoke the sales contract within a period of two weeks without having to specify any reasons, by issuing the revocation in text form (e.g. letter, fax, email) or – if the merchandise is sent to you before the period of notice expires – by returning the goods.
The revocation period begins with receipt of this notification in text form, yet not before delivery of the goods to the recipient (in the case of repetitive deliveries of similar goods, not before reception of the first partial delivery) and also not before we have discharged our duty to inform you according to Article 246 Section 2 in conjunction with Section 1 subsections 1 and 2 of the Introductory Act to the German Civil Code (EGBGB).
Timely sending of the written cancellation or the merchandise suffices to ensure that your revocation is effective. Please address your revocation to:
Fax: +49 4221-12 30 241
Consequences of Revocation
If the event of valid revocation, both parties have to return all goods and payments received, including any benefits obtained (e.g. interest). If you are not able to return the services or goods received in whole or in part or only in a deteriorated condition, you are obligated to compensate us accordingly for lost value. If goods were made available to you, this shall not apply if the deterioration in their condition resulted only from a reasonable examination for suitability – as would have been possible in a shop, for example.
You can avoid the obligation to compensate us for deterioration due to utilization of the merchandise as intended by not using the goods as if they were your own property and by refraining from doing anything which could impair their value. Items which can be sent by parcel must be returned to us at our risk.
You will be required to bear the costs of the return if the goods were delivered as ordered and if the price of the merchandise to be returned does not exceed 40 euros or, in case of a higher price, if you had not yet rendered the contractual consideration or partial payment at the time of revocation. In all other cases, the return delivery is free of charge for you.
Merchandise not capable of being sent by parcel will be collected. Obligations to refund payments must be met within 30 days. The time limit begins for you when you send the revocation statement or the merchandise, and for us when we receive either.
Purchases on Credit
If you financed this contract through a loan and you withdraw from the financed contract, you are no longer bound to the loan contract, provided that the two contracts form a single commercial entity. In particular, this would appear to be the case where we are simultaneously your lender, or if your lender cooperates with us for the purpose of granting a loan for purchasing the merchandise.
If the loan amount has already been transferred to us by the time the revocation or return becomes effective, your lender shall assume our rights and obligations arising from the financed contract with regard to the legal consequences arising from your revocation or return of goods. The latter shall not apply where the purchase of financial instruments (e.g. securities, foreign currencies, derivatives or precious metals) is the purpose of this agreement. If you wish to avoid contractual obligations to the greatest extent possible, you should revoke both contracts separately.
• Your right of revocation expires prematurely if the contractual obligations were fully complied with by both parties upon your explicit request before you make use of your revocation right.
• If you are an entrepreneur or trader in terms of Section 14 of the German Civil Code (BGB), you have no right of revocation if you are acting in your commercial or vocational capacity when concluding the contract.
• Unless otherwise specified, the right of revocation does not exist for distance contracts for the supply of goods produced according to customer specifications or clearly tailored to personal needs or which, by reason of their quality, are not suitable for return or may spoil quickly or whose expiration date would be exceeded, nor for the delivery of audio or video recordings or of software where the seal on the data medium has been broken by the consumer.
End of the instruction on revocation
Please note that, in the case of a free return delivery, we will be happy to send you a Deutsche Post parcel voucher made out to our address, or postage stamps and a shipping label filled out with our address.